In services, the leader is the product.
From commercial and financial services to real estate, the businesses built on expertise compete on the strength of their leadership. ON Partners has run more than 600 services searches; we know what great looks like.
The product is the people.
So is the risk
Services businesses have no factory and no inventory. Their value is the people who run them, which makes a leadership hire the highest-leverage decision a team can make. The leaders worth hiring are usually weighing where they can build something that lasts. In our 2026 research, over a third of executives said they would leave for a better strategic opportunity, and the best of them hear about it from someone they already trust.
ON Partners Widening Gap Report, 2026One practice across services.
Click to see who we've placed, what roles we run most, and what's driving demand right now.
Business services & outsourced delivery
From outsourced B2B delivery to home services and the building products that support them, these are businesses that win on operational discipline, recurring relationships, and the ability to scale without losing what made customers stay. This is one of the busiest practices we run.
Our consumer work spans retail, brands, and the services that reach the end customer directly. See our full consumer practice for the complete picture.
Most-placed roles in this industry
Capital markets, fintech & institutions
Financial services leadership sits where regulation, technology, and trust meet. The firms winning here are modernizing on a fintech timeline while carrying the risk and compliance discipline the sector demands, and the leaders who can hold both are rare.
We run a selective, senior practice across capital markets, financial technology, and institutions, focused on the roles where the right hire moves the whole business. We calibrate the bar to your profile, not to volume.
Most-placed roles in this industry
The asset meets the operator
Real estate and construction are being rebuilt by capital cycles, proptech, and a harder look at how space and projects actually get run. The profile in demand is new: a leader who can run an asset-heavy or build-heavy business with a technology operator's instincts.
We place operating, financial, and commercial leaders across the real estate, construction, and building-product companies doing exactly that.
Most-placed roles in this industry
Healthcare services & delivery
Healthcare services is one of the largest and most active corners of the services economy, from provider platforms to the businesses that support them. It demands leaders who can run a complex operation inside a regulated, mission-driven environment.
We run a dedicated healthcare practice covering provider services, healthcare technology, and the platforms transforming care delivery. See our full healthcare practice for the complete picture.
Most-placed roles in this industry
Meet the experts
A sample of the people who could run your search
What clients say after the search is closed
Entire team is fantastic.
Great process with strong communication. Candidates exceeded our expectations.
Bailey continuously presented great candidates and candidates were extremely positive on the engagement with her.
Found a good CFO in the end.
Companies trust ON Partners
Leaders recently placed
Successful Placement
Kairos Power Appoints Chief Financial Officer
Energy finance veteran to lead financial strategy and operations as company enters next phase o…
Nov 5, 2026, 4:08:04 PM
Successful Placement
NVIDIA Appoints New Vice President, Compensation and Benefits
Former Meta, Disney, and Macy’s executive brings more than 20 years of global compensation, ben…
Nov 4, 2026, 1:35:55 PM
Successful Placement
Acentra Health Names Appoints New Senior Vice President of Operations
Acentra Health Names Mihriban Brickner as Senior Vice President of Operations
Oct 30, 2026, 3:48:06 PM
Successful Placement
Conduent Appoints Chief Information and Technology Officer
Ivanti Appoints Robert Ruelas as Chief Revenue Officer
Oct 23, 2026, 3:53:44 PM
Successful Placement
Ivanti Appoints New Chief Revenue Officer
Ivanti Appoints Robert Ruelas as Chief Revenue Officer
Oct 21, 2026, 4:40:35 PM
Successful Placement
Revalia Bio Taps Former Lilly and Verily Exec as Next President and CEO
Casimir Starsiak III named President and CEO, as Co-founder Greg Tietjen takes on the Chief Inn…
Oct 2, 2026, 3:18:00 PMWhat your peers are dealing with in
financial & professional services
The executive leadership challenges in this industry are moving faster than most anticipated. Here's what's actually driving search activity right now and what it means for the leaders companies need.
When the asset is people, a wrong hire costs more.
A services business has nothing to fall back on if leadership is wrong. There's no product moat to buy time. Boards feel this acutely, which raises the bar on every senior search and the cost of getting it wrong.
- 75% of executives say market uncertainty is actively slowing leadership movement
- The best candidates receive 10–15 approaches monthly
- Off-limits conflicts at large firms shrink your candidate pool
- Slow processes lose finalists to faster competitors
The platforms that modernize first pull away.
AI and automation are giving services firms a way to grow margin and capacity at once. The companies hiring leaders who can drive that shift now are building advantages competitors will spend years trying to match.
- Sponsor-backed platforms can move faster than incumbents
- Technology-fluent operators can re-rate a services business
- The right CFO can turn a roll-up into a compounding platform
- Leaders open to a move are reachable through relationships
The definition of a services leader is being rewritten.
The leader who scaled a services firm on headcount may not be the one who scales it on technology. Boards now expect executives to understand automation, data, and AI-enabled delivery, not just manage a team.
- 57% of organizations have no ready successor for critical roles
- Leaders must now own a technology agenda
- Margin is increasingly a function of automation, not just utilization
- Client trust and digital delivery are now the same conversation
Ready to find your next leader?
A conversation is all it takes to know if we're the right fit. Tell us about the role, and we'll tell you what the market looks like. You'll speak directly with the partner who would lead your search.
What leaders may ask before a search
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